PLEASE NOTE: Ruthie Davis® does not ship to P.O. Boxes.

PLEASE NOTE: Ruthie Davis® is not responsible if your order is not delivered properly or received by UPS (our primary carrier of choice). We provide tracking information immediately upon shipment. Please contact UPS directly if there is an issue with delivery. Once we’re finished preparing your order, you will receive an email informing you that the order has shipped. You are responsible for tracking your order and ensuring there is a safe place for delivery. Once your package is handed over to UPS, delivery responsibility transfers to the carrier. Your order will be shipped via standard shipping unless you select an alternative. Upon shipment, most orders are received within 7 business days.

UNITED STATES

• Free Standard Shipping (UPS Ground, 5-7 business days) on orders $498+
• Standard Shipping: $28 for orders under $498
• Express Shipping (UPS 2-3 business days) $55.
• For delivery concerns or specific date requests, email us at: ruthiedavissales@gmail.com
• Orders placed after 1 PM EST will ship the next business day
  

CANADA

• Standard Shipping $50 USD (7+ business days)
  
• Express Shipping (UPS 2–3 business days) $75
• Duties/taxes are paid by the recipient prior to receipt of goods
  

INTERNATIONAL

• Standard Shipping (7+ business days) $100 USD
• Outside of the EU, Worldwide Shipping (7–10+ business days) $120
• Duties and taxes are paid by the recipient prior to receipt of goods in your country
• Once shipped overseas, packages are the customer’s responsibility. Refused or return-to-sender deliveries are non-refundable and not eligible for return, exchange, or store credit.

TAXES & DUTIES

• All international orders may be subject to customs, taxes, and import fees—these are the customer’s responsibility, even if delivery is refused. Do not order if you do not want to pay your Country's tax.
• Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery. Taxes and fees are based on many factors, including location, material, item value, etc. The amount of taxes due is determined solely by the government. Some countries may require additional fees paid Collect on Delivery (COD). 
• If your order does require these additional charges, they must be paid by you in order for your package to clear customs. These fees are paid to the local carrier and are not collected by RUTHIE DAVIS.
• Contact the customs office in the destination country for information about any applicable duties or taxes.
• Some countries may require COD fees paid directly to the carrier.
• Contact your local customs office for details. In the EU, duties/taxes can be 30%+ of declared value.

PROCESSING

• Most orders ship within 1 business day (excluding Sundays/holidays)
• Express orders placed after 1PM EST will ship the next business day
• Tracking is provided to you upon shipment. Please contact UPS directly for delivery issues. For order-related questions, email ruthiedavissales@gmail.com.

Shipping Responsibility Notice
When you place an order on RuthieDavis.com, you are entering into a transaction involving two parties: (1) Ruthie Davis, responsible for properly preparing and handing your package to UPS, and (2) UPS, responsible for delivering the package to you.

Once your package is transferred to UPS, it becomes their responsibility to complete delivery. While we are happy to assist with troubleshooting where possible, the recipient must contact UPS directly regarding customs, import, or delivery issues, as we do not control or operate UPS.